Refund and Return Policy

At ParkBench (https://parkbench.in/), customer satisfaction is our priority. We offer a simple and convenient return and refund process to make your online shopping experience better.

1. 7-Day Return Policy

Customers can request a return within 7 days of delivery for eligible products. Products must meet the applicable return conditions. Please contact our support team within the return window to initiate your request.

2. Free Return Shipping

ParkBench offers free return shipping on eligible returns. Please contact our customer support team before returning a product to receive return instructions.

3. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. Share your order number and clear photographs of the product so we can review your request and assist you with an appropriate resolution.

4. Refund Policy

Once your refund request has been reviewed and approved, we will initiate the refund within 24–48 hours of approval.

The time taken for the refunded amount to appear in your account may depend on your bank, payment provider, or original payment method.

5. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests depend on the order’s processing and shipping status. Approved cancellations for prepaid orders will be refunded according to our refund process.

6. Return Conditions

To qualify for a return, the product must meet the applicable return conditions. Certain products may be excluded where legally permitted, and any applicable exclusions will be communicated to customers.

Nothing in this policy limits your rights under applicable consumer protection laws.

7. How to Request a Return or Refund

To request a return, replacement, or refund, contact our support team through WhatsApp. Please provide your order number, registered contact details, and the reason for your request.

WhatsApp Customer Support: https://wa.me/918318799318

Website: https://parkbench.in/

8. Policy Updates

ParkBench may update this policy from time to time. Any revisions will be published on this page.

Thank you for choosing ParkBench. We appreciate your trust and look forward to serving you.